Shane Coopers personal Blog…

Archive for May, 2008

Working from home is AWESOME!

One full month. I’m now past the first month on the new job, Sales Engineer for a software company focused on data governance solutions. I have to admit, working from home is, for those who remember what a “valley girl” is, TOTALLY AWESOME!

Flexibility is the word that bubbles up in our conversation a lot. Jodi and I both work at home and it’s great being able to balance work and life needs. Some things just have to be taken care of during the day, business hours and is more convenient. Setting your own hours and schedule really helps.

Being able to work from my home office and still provide great value to both my company and customers is something that I never thought was possible. In my previous position, there was “telecommuting” available, but it basically meant, providing remote customer service at 10pm when someone was panicking, usually my old boss. It meant upgrading servers on Saturday nights from 11pm to 5am. It never meant, I’m going to sit at my home office desk for 9 to 10 hours on such-n-such day and actually get work done. No, my old boss had to “see the whites of your eyes and see you sitting at a desk in his office space” to feel like you were doing something. He was paranoid that if people worked from their home office, they weren’t focused on their work, were goofing off, not focused on him, can’t drop what ever their doing to go to an ad-hoc, unscheduled meeting to hear him drone on about how smart he was and/or sit there waiting for him to finish his “all-important” call, all the while mulling over the work you need to get done wasting valuable time starring at your colleagues waiting, waiting on him to pontificate and show everyone how he’s the smartest man in the room. However, what he didn’t realize is that paranoia drove others crazy and actually produced the opposite. Resentment and really lack of interest in actually wanting to help the cause and ultimately him succeed. His old school mentality was, well, OLD-SCHOOL.

Now, it’s nice to be treated like an adult with respect and dignity knowing that you’re putting in a good days work for the value. Because of that respect and treatment, people who are self-motivated really want to work harder and provide on-going value to the company and ultimately to their customer.

Working from home is AWESOME!

Building web sites? Magic, mystery or work?

Web site building is technical work and something that comes easy to me. However, I’ve noticed a trend amongst clients.

“Make me a web site, have all of the content magically show up and have it do exactly what I want all with very little input or work from me.”

This client ideology is both frustrating and can lead to lengthy deployments. Every client so far has some notion that if they “pay” me to build a web site that I will magically understand everything they want and to somehow come up with the exact message and content that makes sense.

Truth is, it just doesn’t happen that way. I’m a technician, not a mind-reader, nor do I fully understand every detail and nuance of my clients business. While I do get things rather quickly and do grasp the high level overview of a given business, I am by no means an expert. So, I have to rely on the client to actually communicate and review the site(s) for content and appropriateness.

Well, this tends to drag-on and by extension, makes the process really drag on. Therefore, I DO NOT do it full time. If I built sites full time, my family and I would die of starvation.

Enough ranting… I have to finish another site for a “family member”…